Automotive CRM features

The whole automotive shop, connected.

See what your team can do from the first inquiry through the finished job: track the customer and vehicle, quote and schedule work, manage materials, invoice, communicate, and understand how the shop is performing.

One connected job

The next step keeps the last step's context.

A lead can become an estimate, a booking, and an invoice without rebuilding the customer and vehicle record each time.

  1. 01

    A request comes in

    Capture a lead or booking with the customer's contact details, vehicle, service, source, and notes.

  2. 02

    The shop prepares the work

    Use your service menu to quote the job, send the estimate, and find a place on the calendar.

  3. 03

    The team gets it done

    Keep the assigned work, vehicle, materials, and customer conversation attached to the job.

  4. 04

    The business sees the result

    Invoice the work, record expenses and payments, then review revenue and shop activity.

01 / 06

Shop command

Start with the work happening today, then open the record behind any number or appointment.

Explore the tools below ↓
Push Start iPad app showing the shop schedule with sample service appointments and no customer names
iPad app · Schedule · Real app screen; customer details hidden
Dashboard

See the day's bookings, incoming work, revenue, and key shop activity without jumping between separate systems.

Booking calendar

Open an appointment to see its customer, vehicle, services, schedule, status, and assigned work.

Shop availability

Set closures and unavailable time so the calendar reflects when the shop can actually take work.

My profile

Keep your account details and shop access together as you move between devices.

Shop workspaces

Keep each shop's records, team memberships, locations, and settings separate.

02 / 06

Customers & sales

Keep the person, vehicle, conversation, and sales opportunity connected from the first contact.

Explore the tools below ↓
Push Start iPhone app showing the VIN scanner button and vehicle fields without customer information
iPhone app · VIN scanner · Real app screen; customer details hidden
Lead pipeline

Track new inquiries, sources, requested services, status, assigned salesperson, notes, and follow-up activity.

Customer profiles

Find contact details, notes, linked vehicles, appointments, estimates, invoices, and service history together.

Vehicle records

Keep year, make, model, VIN, plate, and vehicle history attached to the right customer.

VIN camera scanner

On iPhone or iPad, point the camera at a VIN barcode to capture the number and decode vehicle details.

Estimates

Build a quote with customer, vehicle, services, add-ons, line items, and the price before sending it for review.

Customer approval

Track estimate status and connect accepted work to the schedule and invoice workflow.

Pricing audit

Review service prices and spot gaps or inconsistent pricing across the menu.

Ad lead intake

When configured, bring incoming social advertising leads into the same follow-up workflow.

03 / 06

Services & scheduling

Build the menu once and use it while quoting, booking, and planning the day.

Explore the tools below ↓
Push Start iPad app showing the service catalog with prices and durations
iPad app · Services · Real app screen; customer details hidden
Service catalog

Organize detailing, tint, coating, repair, and other work by category, price, duration, and availability.

Vehicle-aware pricing

Set service pricing for different vehicle types and keep descriptions and timing consistent.

Add-ons

Offer reusable extras while building an estimate or booking instead of rewriting the same items.

Bookings

Schedule the service, customer, vehicle, time, and assigned team in one connected appointment.

Booking review

Review requests and appointment details before work is placed on the shop calendar.

Public booking

Let customers request appointments through a separate booking experience; they do not need a Push Start app account.

04 / 06

Money & reporting

Follow the financial side of the job without losing the customer and vehicle context.

Explore the tools below ↓
Push Start web app estimate editor with empty customer and vehicle fields
Web app · Estimates · Real app screen; customer details hidden
Invoices

Create and edit invoices tied to customers and work, track payment status, and resend or export records.

Deposits and payments

Record payment activity and use connected payment or deposit options when those accounts are configured.

Expenses

Record shop costs so they sit alongside sales and bookings in the operating picture.

Reports

Review revenue, bookings, expenses, inventory, and customer activity over the period you choose.

Receipt settings

Choose the business details and branding that appear on customer-facing receipts.

Fiscal-year settings

Align financial reporting with your shop's operating and tax calendar.

05 / 06

Inventory & commerce

Know what the shop sells, what it uses, and what needs to be replenished.

Explore the tools below ↓
Push Start Mac app showing discount controls without customer information
Mac app · Discounts · Real app screen; customer details hidden
Inventory

Track on-hand quantities, variants, unit costs, usage, and low-stock needs.

Materials on jobs

Connect film, chemicals, parts, and other materials to the bookings that use them.

Products

Organize retail items, categories, options, and availability for the shop and online catalog.

Gift cards

Issue and track gift-card balances and redemptions.

Discounts

Create offers with rules for eligibility, expiration, and usage.

Online shop

When configured, customers can browse products and complete checkout through a separate public storefront.

06 / 06

Communication & control

Give the right people the right access and keep customer follow-up in the shop record.

Explore the tools below ↓
Push Start web app new-lead form with blank contact fields and a follow-up option
Web app · Lead follow-up · Real app screen; customer details hidden
SMS conversations

Read and respond to customer messages beside the related lead, booking, or customer record when texting is configured.

Templates and campaigns

Reuse approved text, send targeted messages, and keep campaign work organized.

Reminders and follow-up

Configure customer confirmations, appointment reminders, and lead follow-up workflows.

Users and roles

Assign access for owners, managers, sales staff, other team members, and installers based on responsibility.

Imports and exports

Review field mapping and duplicates before bringing existing data into your private shop workspace.

Shop settings

Manage branding, public booking details, operating settings, and account preferences.

In-app tutorials

Give staff a place to learn common setup and daily-work tasks inside Push Start.

Access depends on your assigned shop role. Public booking, online commerce, texting, ad-lead intake, and payment options require the relevant shop setup or connected accounts.